Troubleshooting

This section provides guidance on resolving common issues that users may encounter while using unCoded. Follow these steps to identify and address problems effectively.

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1. Bot Fails to Start

Potential Causes:

• The acceptTosAndStart parameter is set to false in the configuration.

• Missing or incorrect API keys in the keys.env file.

• Server compatibility issues.

Solutions:

1. Verify the acceptTosAndStart Setting

   1. In Telegram, send /start to open the control panel.

   2. Select Configurations.

   3. Locate the acceptTosAndStart parameter and ensure its value is set to true.

2. Verify API Keys:

   • Confirm that your Binance API Key and Secret Key are correctly entered and have the required permissions (Read Info, Spot & Margin Trading).

3. Review Server Specifications:

   • Ensure your server meets the minimum requirements, including a static IP and sufficient resources.

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2. Incorrect or No Trades Executed

Potential Causes:

• Incorrect trading pair in the configuration.

• Misconfigured buyPercentage or sellPercentages.

• Insufficient balance on your Binance account.

Solutions:

1. Validate Trading Pair:

   • Confirm that baseAsset and quoteAsset are set to the desired trading pair (e.g., PEPE/USDC).

2. Adjust Parameters:

   • Ensure buyPercentage and sellPercentages are reasonable for the current market conditions.

3. Check Binance Balance:

   • Verify you have enough USDC and BNB (for fees) in your Binance account.

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3. Sell Orders Not Triggering

Potential Causes:

• sellActivateDistancePercentage is too high.

• sellCancelDistancePercentage is misconfigured.

Solutions:

1. Review Activation Distance:

   • Lower sellActivateDistancePercentage to ensure sell orders are placed closer to the buy price.

2. Check Cancel Distance:

   • Ensure sellCancelDistancePercentage aligns with your risk tolerance and trading strategy.

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4. High Fees Reducing Profits

Potential Causes:

• Not using USDC to qualify for Binance VIP1.

• Insufficient BNB for fee discounts.

Solutions:

1. Switch to USDC:

   • Use USDC as your quote asset to reduce fees and unlock VIP1 status.

2. Maintain BNB Balance:

   • Ensure you have enough BNB in your account to cover trading fees at a discounted rate.

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5. Bot Stops After a Period

Potential Causes:

• License balance is depleted.

• Server downtime or interruptions.

Solutions:

1. Check License Balance:

   • Use Binance Pay to reload your license balance and resume operations.

2. Monitor Server Health:

   • Ensure your server is running and stable. Restart if necessary.

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6. Debugging Tools

• Logs:

  • Check the log files generated by the bot for detailed error messages and operational insights.

• Community Support:

  • Reach out to the unCoded Telegram group for help from other users and administrators.

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7. When to Contact Support

If the above steps do not resolve your issue, contact support at [e-mail] with the following details:

• A description of the issue.

• A copy of your log and your tradingbot.db file.

By following these troubleshooting steps, you can resolve most issues and ensure a smooth experience with unCoded.